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The Refunds Manager Settings Panel ​

  1. Go to Sales and Customers → Refunds Manager → Manage Refunds Reimbursements
  2. Click the Refund Settings button at the upper right of the screen

Overview ​

Configure the settings used when submitting reimbursement cases to Seller Central.

WARNING

Do not use this screen unless you understand the Amazon Refunds/Returns/Reimbursements cycle. Read The Amazon Refunds/Returns/Reimbursements Cycle and The Manage Refunds Reimbursements Screen first.

Settings ​

Order Refunds Reimbursement Template ​

A free-form text field that is included as case wording and precedes the reimbursement request instances in your Seller Central submission.

Use this to define a standard opening message for all your reimbursement tickets.

Number of Items Per Submission ​

An arbitrary number that restricts the number of entries included in each submission case. Use this to control the size of each reimbursement ticket you submit to Seller Central.