Prevailing Refund Manager Settings While Generating Sample File
- The case wording in settings was as follows
Hello,
Would you kindly review the following orders which have been refunded to the buyer but for which we have not received any reimbursement.
Regards,
Michel Gimena
- The number of items in settings was set to 3
- The number of selected Eligible orders before using the Submit action was 7
- This has resulted in 3 tickets
- Each ticket starts with the case wording
- The 2 first tickets contain 3 orders each
- The last ticket contains 1 order
- This is a total of 7 orders
- All this is info is generated into one single case file
- Please do not use an identical wording as the sample case wording to avoid creating a footprint
- Make sure you only copy the case data into the SellerCentral ticket starting from the beginning of the case wording (starting with Hello) and ending with the units returned by buyer of the last order in the set
- In other words, do not copy sections like the following into the ticket, as these are only guides to make the copy paste boundaries easier to see
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Copy Into SC Ticket 1:
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Sample File Generated By The Submit Function Of The Manage Refunds Reimbursements
| —————————————————————— Copy Into SC Ticket 1: ——————————————————————Hello, Would you kindly review the following orders which have been refunded to the buyer but for which we have not received any reimbursement.Regards, Michel Gimena Refund Date : 2015-06-15 Refund Date : 2015-10-23 Marketplace : US —————————————————————— Hello, Would you kindly review the following orders which have been refunded to the buyer but for which we have not received any reimbursement. Regards, Michel Gimena Refund Date : 2015-12-11 Refund Date : 2015-12-15 Refund Date : 2016-03-19 —————————————————————— Hello, Would you kindly review the following orders which have been refunded to the buyer but for which we have not received any reimbursement. Regards, Michel Gimena Refund Date : 2016-04-12 |
