a) There is a customer of yours exhibiting a special behavior or subject to a specific condition, for example:
Maybe the customer has experienced poor service in the past, or
The customer has had a specific issue with a product, or
The customer is exceptionally loyal, or
The customer is actually a re-seller, or
The customer is influential in a sphere of business you are operating in, or
The customer has left an exceptionally bad review, or
Any condition you feel warrants tracking the sales from a customer
b) You want to record the specific condition or behavior pertaining to that customer
You, therefore, will assign the customer to a specific Watchlist which reflects the behavior or condition
The Watchlist name to which you assign the customer is totally arbitrary and will describe the condition or behavior, for example, you would have a Watchlist called ‘Super Loyal’, or ‘Suspected Reseller’, or ‘Charger Defect’
There is no limit to the number of Watchlists you can have
The same customer can be assigned to multiple Watchlists at a time
c) You want to be notified whenever the customer buys any product from you once that customer have been put on any Watchlist
Notification of a sale to a Watchlisted customer can be via the SellerLegend notifications channel, via email or via SMS.
Notifications will be triggered once per every new order after the customer was watchlisted and will cease once the customer is removed from the Watchlist
If the customer is Watchlisted in multiple Watchlists, SellerLegend will notify you once per Watchlist type per new order from that customer
